How Do You Eat an Elephant? Thoughts on Simple Solutions to Add Capacity

How Do You Eat an Elephant? Thoughts on Simple Solutions to Add Capacity

As a child, on those numerous occasions when I thought that a task was too large or too complex for me, my father had one response that he used without fail, always phrased in the form of a question: How do you eat an elephant- answer: one bite at a time.

Much has been published in the last seven months in both industry publications and mainstream media outlets about the ongoing capacity shortage an elephant sized issue if there ever was one- particularly as it relates to the limited supply of trucks. In many ways, the solution to this industry challenge is no different than that of perceived challenges of my childhood. We need to simply start to fix the parts of the supply chain that we have allowed to break – one bite at a time.

I was thinking of this universal truth in light of an experience I have repeatedly experienced over my two decades in this industry- yet another typical example of the myriad ways that this industry attempts to diminish the value of drivers limited on duty hours.

We had a driver scheduled to load for a 3PL this morning- 6 am Pickup appointment with strict instructions for the driver to be on time. As often happens, the driver arrived at 6 am only to find out that the brokerage dispatcher on the order had neglected to provide us with the correct pickup number and trip number needed for loading, even though they were in her custody. After 90 minutes, the confusion was finally clarified at the cost of 90 minutes of the drivers on duty time.

Assuming that we have this issue happen once per day with half of our trucks, for a duration of 30 minutes per event – it means that in a small fleet like ours- 12.5 hours per day are being wasted with delays that are entirely avoidable. Most of us are aware that preventable delays are one of the main sources of driver frustration and exodus.

However, the other thing I would like us to think about is this when we think about our elephant eating challenge: that’s more than one 11 hour driving shift- so by extension for every day of operation, we have one truck running free of charge because simple things like pickup numbers are not provided – simply because people do not care enough to think about the downstream effects of their inaction.

In essence, this means that we have one truck that could be moving freight but is not- taking one trucks capacity completely out of the market, even though all of its associated expenses are there. If that’s true for a small 50 truck fleet like ours- imagine the number of trucks wasted if that math holds true industry wide?

Perhaps, instead of complaining about shortage of capacity and rising rates, forward thinking shippers and receivers can look internally at simple cost and efficiency improvements. I hope to explore a number of these themes over my next few posts.

However, with this challenge – there is also a call to action for those people responsible for operational decisions at asset based carriers. As an industry we need to stop saying “this is part of Transportation”- there’s no need for inefficiencies like this- and no need for the same folks who cause the inefficiencies to be complaining about rising costs. It takes true collaboration and partnership to drive inefficiencies out of a supply chain- the picture is much bigger than pure Transportation cost. It takes everyone’s proactivity and effort to improve conditions for everyone.

How do you eat an elephant: To solve our capacity crisis, we all need to be serious about one bite at a time!

Bio: Tony Gerber has been one of the Managing Directors at Flash Freight Systems of Guelph, ON since 2004 – an asset based provider of crossborder and domestic transportation and warehousing solutions. He’s passionate about operational excellence, the application of the lost art of common sense, coffee, and reimagining the status quo in the supply chain to improve everyone’s quality of life and service levels.

I Love Trucking

I Love Trucking

Trucking was part of my entire life. I never thought much about it. My dad, grandpa, and most of my uncles were truck drivers. They wore cowboy boots and nice plaid, snap-button shirts. When I was young I wanted to be a policewoman or a teacher. Since then, I have had people tell me I should go into one of those professions.

I loved summer vacation because each of my siblings and I got to take a turn in the truck with my Dad. I remember one trip, going over the 1000 Island Bridge, (thinking how neat it was, but that you couldn’t live on most of the islands; but that it would be cool to go on a boat through them). We picked up scrap cars in the Bronx, New York and delivered them to Oshawa Ontario. We had to be out of the truck during the loading (which makes sense now; as it was dangerous). There was a huge fence around the place, (obviously to keep people from stealing parts or breaking in and getting hurt) and Dad said it was because the city was such a scary place that “even the junk yard dogs are scared’! We must’ve been listening to ‘Bad, Bad Leroy Brown’ at the time! We had to make sure that the doors were locked when we were driving down the city streets.

Someone once said to me a number of years ago, that I “must have had a terrible childhood”. And I thought how mean, condescending and ignorant it was to assume that my life had sucked as a kid. They had no idea what ‘Driving a Truck’ was all about. To me, having a parent who drove long haul and wasn’t home a lot is no different than someone who has a parent working shift work. Sure they are home every day, but they are asleep when the kids get up, and when they get home, the parent is at work. Do those kids see their parent any more than I saw my dad?

My dad was mostly an Owner/Operator, and stopped by the house a lot on his way to/from the yard. He usually made it just in time for supper! He could also make his own schedule. So he was able to go with me on class trips. Who else had a dad go on class trips with them?

I went to college for Horticulture because it sounded fun. I didn’t know what I wanted to do for a living; let alone a career. After 2 years of college and 2 years of minimum wage, living at home with a school debt, I started to look at going back to school. After talking to and researching some schools, my dad suggested looking into trucking. He set up an appointment with Kim R. at KRTS (being a long-time friend). The next day we sat in his office, and then I went out on a road test where I was taken down the road and thrown into the driver’s seat! KRTS helped me with funding and soon I was sitting in the classroom and learning how to back a tractor trailer out in the yard.

The first job I applied for would’ve offered me a job, but the company’s insurance carriers didn’t want a younger, newly licenced driver. So I went over to Zavcor, who were willing to take a chance on me, and started driving for them the following week. They didn’t have any female trainers, let alone female drivers, (They had one O/O husband/wife team), and so the dispatcher went out with me daily for a while to Toronto. For my first year I was in Toronto and surrounding area daily. I would load/unload; drop/hook either at the main yard or at the Mississauga drop yard. I don’t think I need to say that I learned how to back up quite well! My dad was always there for me whenever I had a question (or problem). He is the best driver, boss, salesman and father I know! I knew I could count on him to help me out with any trucking situations/problems or even just to discuss trucking issues.

Then I started going across the border. My first trip out was only to Rotterdam NY (which is near Albany), but as with many drivers, it is too far to go in a single run! (I remember having new drivers tag along with me a few years later and how I would have to stop for them to take a break.) It’s amazing how exhausting it can be paying attention to the signs, traffic, and weather! At the end of the day you are as tired as if you moved a load of bricks from one pile to another by hand! So I drove highway for about 3 ½ years. I thought about leaving to try something else but I had just bought myself a house and was asked to move into the Safety Office. I had a great trainer in the Safety/Compliance office and learned things like what questions to ask applicants, how to judge people, and all about Drug and Alcohol testing, dealing with Insurance Companies and keeping up to date on employee and truck and trailer files. I took a course at the OTA (Ontario Trucking Association) called “Take the risk out of Hiring and Firing”. (FYI I would never fire anyone without someone else being in the building.) I took ‘The Exceptional Assistant” through Fred Pryor and a course on Occupational Health and Safety (OHSA) through the Transportation Health and Safety Association of Ontario (THSAO (now IHSA)).

I would fill in for dispatch occasionally and was in charge of compliance issues, drug and alcohol testing, safety training, file maintenance, log books, annual reviews and accidents.

I left Zavcor in 2006 to work for a small 5-truck operation and would complete local deliveries and pickups with a flatbed when I wasn’t working in the office. I ended up running the entire office by myself, which included billing, accounts payable, accounts receivable, dispatch, payroll, safety, compliance, etc.

With the 2008 economy drop, we all had to walk away from the company. So I tried a completely different job – filling in for a 1 year maternity leave position as potted salesperson at a large greenhouse. I got married that year to a guy I went to high school with and asked out at our 10 year reunion. The next summer I worked in my husband’s family owned greenhouse (so my Horticulture diploma sort of paid off!).

I then went to work at a sod company delivering bags of soil and mulch along with skids of sod on a tri-axle flatbed with a piggyback tow motor. In the winter I took a job delivering scrap metal around Burlington and up to 5 hours across the border. I spent a lot of time at the recycling plants off of Burlington Street in Hamilton (so again, lots of backing up). I drove scow and dump trailers, but it was a little too dangerous for me. Standing on top of a load of scrap metal in the snow is not my idea of fun.

In the spring I went back to driving the flatbed with the piggy back tow motor; and in the summer I drove the live-bottom trailer for pick-up and delivery of various soils, peat moss, gravel and sand. I got to see a few quarries and drive into the middle of fields! At the end of the summer, I decided to stay home for a while. We were trying to start a family without much luck. I went back to the sod company the next 2 springs as a sales rep on weekends.

I was then called by a small company who had been referred to me, to handle compliance. So I also did that part-time for a couple years. I was approached by a local farmer to work 1 day/week delivering grain to his barns. It turned into hauling pigs from Norwich to Dunnville on a triaxle every Friday, and going down the escarpment to deliver to the grain mills or to haul back pig feed.

During all this time, my husband and I were still trying to get pregnant. With lots of help, in the spring of 2013 I was pregnant with twins; and was unable to work at all. My son and daughter were born early January 2014. (But that’s a whole other story!)

In 2015 I was approached by my first trucking boss to drive 1 day a week hauling dry vans to/from Wainfleet, Brantford, London and a little bit of Toronto, for another of his companies. It was mostly drop/hook, except that you usually had to place the new trailer in the same door – which means extra drop/hooks! (Eye roll)! Actually, I loved it. It was a reprieve of days with just me and 2 babies. (I struggled greatly with PPD (post-partum depression) and thought this would help; but it only helped me to avoid it.) I had a sitter show up in the morning, and she stayed until my husband came home, so I was free to get home at whatever time I was finished. If there was no run that day, I would help with filing and vehicle maintenance records.

In 2017 I started working full-time back at Zavcor in the new role of Director of Zavcor Training Academy. With my experience in so many previous roles, this was a great fit for me. I’m back in the industry I love, working with great people and assisting those wishing to learn more about our industry and become a Licenced Driver. I wouldn’t say that I’m a role-model, but I think that I am doing my part to make this industry better and safer; and to show/prove that it can be, and is, a viable career; regardless of age, sex or race! I love trucking ☺

Sarrah Dekker – Director Zavcor Training Academy

Email: sarahd@zavcor.com

Zavcor Training Academy

Proud Lady Logger !!

Proud Lady Logger !!

Since I was a teenager I had it in my head I wanted to be a truck driver.

I’m not sure where it came from. At 19 I got my licence. A friend of my dads, who owned a self loading logging truck let me go to work with him and he would let would me drive.

I’m not sure where it came from. At 19 I got my licence. A friend of my dads, who owned a self loading logging truck let me go to work with him and he would let would me drive.

I loved it!!!! At 20 I got a local job hauling freight. Flat decks, B trains, vans, I drug it all around. It was great experience. About a year and a half later I started driving logging truck and haven’t looked back. I drovehighway log trucks all over B.C for 6 years.

I’ve been driving off highway log trucks for 8 years now. Same awesome company for 8 years. I’ve learned to run all kinds of equipment and do a lot of low bedding. Most of my closest friends I’ve met in this awesome industry.

The first year of logging was a little tough. I had to prove myself and toughen up a bit. “Fit in or f**k off” they told me. They would of treated a 20 year old guy the same way though.

I can only remember a couple guys who tried to run me off. The rest treated me great! Long days and hard work in the bush but I love it!

I can only remember a couple guys who tried to run me off. The rest treated me great! Long days and hard work in the bush but I love it!

I’ve made well over a million bucks with my $1200 ticket.

Work your butts off ladies!! Ain’t no mountain you can’t haul off????????

Jill Telosky

British Columbia Canada

Western Canadian  First Salute to Women Behind the Wheel… Join us !!

Western Canadian First Salute to Women Behind the Wheel… Join us !!

Abbotsford, BC (May 10, 2018) – Please join OBAC and the Women’s Trucking Federation of Canada (WTFC) at the first Western Canadian Salute to Women Behind the Wheel at Truxpo on Saturday, May 12, co-hosted by the British Columbia Trucking Association (BCTA).

 The event, organized in the U.S. by Women In Trucking (WIT) to honor female commercial drivers and recognize them for their service, has been held annually at the Mid-America Trucking Show in Louisville, Kentucky since 2009. OBAC and WTFC have partnered with WIT and hosted three previous Salutes in Canada, with a view to bringing the popular celebration to Canada on a regular basis. 

 

 

A hallmark of the event is a group photo of all the women dressed in the signature red Salute T-shirt.   

 

2018 Canadian Salute to Women Behind the Wheel at Truck World 

Photo Credit : Niko Charalambous

 

 

 

Join us for the celebration and refreshments at 1:00 pm in The Loft at the Northlands Tradex Centre, 1190 Cornell Street in Abbotsford, BC.

 

 

 

 

 

 

 

For more information, contact Joanne Ritchie at jritchie@obac.ca

Say Hello to KC  :)

Say Hello to KC :)

In December 2002 I finished my driving school education. May 2003 I started driving for a small company out of Orangeville Ontario, running from our yard to Montreal QC and back, 3 times a week. I did that for the first 4.5 years till the rates changed. Then I was asked to run USA & that’s when my pay per miles went up and my career changed, along with my personal life. For 6 months I continued to work for the little company until I was informed the trucking company filed for bankruptcy & my 10 year marriage had ended with no children. So I went on the search and in the final two weeks of work I found Titanium Trucking, where I made it my new career.

4 years ago I realized I hadn’t explored the other options within the industry and I took a short 4 month leave from long haul trucking & Titanium. Going to the oil patch out west in Alberta running tanks of liquid nitrogen into Fracking sites. As much as I enjoyed that experience, my season was shortened & I had to go back home for personal reasons. Back in the Titanium driver seat I wanted more. So I went internally & decided communications was lost in so many ways for drivers. I started a unofficial Titanium truckers lounge Facebook page. Where for the past almost 4 years, any and all drivers can converse in just another helpful way for all, not just within the company but also publicly.

After the FB page became noticed as a positive thing, Titanium asked if I wanted to be a part of the health & safety committee as the drivers representative, there I’ve been able to provide support in the needs of all 450 plus drivers. In addition to this position, I am also the Drivers Contact, answering questions and talking about concerns they may have. The less important but still willing to add to my plate was the position as the Rep on the company Social Committee where we come up with ideas & events that can bring everyone together doing something fun.

My future will not end in the driver seat, as much as I enjoy the job but I feel I can help out in other areas of the industry. I do feel that at this time there could be a better foundation for woman drivers to stand on more firmly. There’s many ways to do that, it’s just a matter of finding out what I can do for the future of all. I’m not perfect in any way & have made mistakes, probably still do, but hopefully I’ve learned, evolved and developed a better sense of what is needed of me to do and what I’m able to do in the future.

In my career of trucking I have been able to adapt the day to day needs as a woman into my routine of being a long haul/over the road driver. It’s been trying and I’m just thankful that I’ve been given the Opportunity to do what I’ve been destined to do.

My first truck as a company driver 14/15 years ago.

My first brand new truck with Titanium and had light pink decal that didn’t last long.

All clean  in the spring season with a new bright pink decal. Same truck 2014.

You can follow Casey Sarginson on the unofficial Facebook page Titanium Truckers Lounge at https://www.facebook.com/TitaniumTrucking/

For more information on Titanium please visit their website www.ttgi.com