The “ It’s not my problem “ attitude can have serious ripple effects . In order for things to run effectively in the Trucking Industry it requires team work. It’s definitely not a 1 person show. We all have to work collectively as a whole , otherwise it causes undue stress and can result in loss of revenue . 

A city driver was dispatched to pick up a load headed south to the USA. Once loaded they were dropping it in the company yard. When  loaded they were handed the paperwork and verbally told we changed the skid count on this shipment.  It was clearly scribbled out and hand written on 1 page . This driver arrived at their home terminal , just as Dispatch was leaving for the night at 10 pm. That is when they informed Dispatch of the change in the load. The highway driver was sitting in the yard since 5pm waiting for this time sensitive load.

The results of the “It’s not my problem “ attitude…. Dispatch had to wait until the shipper opened the next morning at 8am to get the paperwork corrected. Everything had to be resubmitted to the customs broker and US customs. The load wasn’t going to make its scheduled appointment time. The highway driver was now waiting for 14 hrs. 

All of this could have been avoided had the city driver checked all the paperwork, notified Dispatch prior to leaving the shipper.  So you can clearly see why the “It’s not my problem “ attitude doesn’t fit well  in the Trucking Industry.